Made for you, with a little extra happy. Here’s what to expect when you order from Zestipop.
Shipping to: United States and Canada
Need help? zesty@zestipop.com
Made for you
Our products are made to order. Production begins after your order has been approved and sent to our production partner. Most Printify orders ship within 2–7 business days after submission for production. This is an estimate, not a guaranteed dispatch or delivery date. Production can take longer during busy periods or when materials are unavailable. Embroidered products and some other items may need additional preparation time.
Where we ship
We currently accept orders for delivery within the United States and Canada. Product and shipping availability can vary by destination. If a shipping option is unavailable for your address, contact us before ordering.
Shipping costs and timing
Available shipping methods and charges are shown at checkout. Production time is separate from time in transit. Delivery estimates vary by product, print provider and destination; they are not guaranteed arrival dates. Please allow extra time for an event or holiday.
Items in the same order may be produced at different facilities and arrive in separate packages. Tracking is provided when available after dispatch. Customs processing and carrier delays can affect delivery. An international shipment may involve duties or import charges; contact us before ordering if you need clarification about a particular shipment.
Address changes and cancellations
Please check your address, product options and order carefully before paying. If you spot an error, email us as soon as possible with your order number. We will check whether a change or cancellation is still possible. Once production begins, changes or cancellations may no longer be possible. We will confirm the outcome; sending a request alone does not cancel an order.
Damaged, defective or incorrect items
If an item arrives damaged, has a manufacturing defect, or is different from what you ordered, contact zesty@zestipop.com within 30 days of delivery. Include your order number, a description of the issue and clear photos of the item and relevant packaging. We will review the issue and arrange an appropriate replacement or refund for confirmed problems. Contact us before sending anything back so we can give the correct instructions.
Changes of mind and sizing
Because products are made to order, we do not offer returns or exchanges for a change of mind, an incorrectly selected size or color, or a product ordered by mistake. Please use the measurements and product details before ordering. This does not limit rights or remedies that apply under consumer law.
Missing or undeliverable packages
If tracking stops updating or a package cannot be delivered, contact us with your order number. We will investigate with the fulfillment partner or carrier. Any available solution, including whether a replacement shipping charge applies after an incorrect address, will be explained before you agree to it.
Refunds
When a refund is approved, we will process it to the original payment method when possible. Your bank or payment provider determines when the funds appear. We will confirm the refund by email. Contact us if you need help checking its status.
Last updated: September 25, 2026.